Privacy policy

Personal data are all data that relates to an identified or identifiable person.

By ‘processing of personal data’ we understand any processing of personal data, such as the collection, recording, organising, structuring, storage, modification, accessing, consulting, use, providing by transmission, dissemination or any other means, aligning or combining, protection, erasure or destruction of personal data.

The data controller is Damiaanactie/Action Damien vzw, with headquarters at Leopold II-laan 263, 1081 Koekelberg, registered with the Crossroads Bank for Enterprises under number 0406.694.670. The Data Protection Officer (DPO) can be contacted via dpo@damienfoundation.be.

We process:

• contact data (name, address, title, gender);
• email address, phone number, date of birth (if provided), and personal preferences (unless opted out, see below);
• which fundraising campaigns or activities we contacted someone for;
• registrations of ‘opt ins’ for activities, newsletters, certain communication channels;
• information about purchases and donations received (date, amount, account number, any standing orders, etc.) and related administration (history of your donations and certain information needed for tax certificates or automatic processing within tax-on-web).

We can use this information for future communication.

We can also process other information that you provide to us spontaneously, such as feedback regarding our organisation or specific activities or campaigns.

We sometimes rent address files from third parties for a specific campaign. In this case, we use the personal data for that campaign only and your data is only stored if you donate as a result of this campaign.

Your data are only processed to inform you of our activities, to invite you to events, for fundraising and for processing your donation, including providing a tax certificate if applicable. We may contact you by digital means, by post or by telephone (unless you register on the ‘do not call’ list or on the Robinson list).

Sometimes certain types of personal data have to be provided on a form or in another way, in order to process your donation and/or draw up a tax certificate.

The processing of your data is based on the legitimate interests of Damien Foundation, as fundraising is essential to finance charitable work; this promotes the non-profit goals of our organisation. After you make a donation to our organisation, your data are used for the correct administration of this donation (registration, processing, tax certificate, standing order if applicable), on the basis of the need to implement our agreement, as well as on the basis of our legitimate interest in processing the donation correctly.

Under no circumstances is your data communicated to third parties, unless this is strictly necessary in order to process your donation and/or its tax implications (such as banks, or the tax authorities in case of the provision of tax certificates) or when obliged to do so by law.

Damien Foundation itself processes the personal data but sometimes also has recourse to service providers that use your data on our behalf (so-called “processors”) and provide the follow-up for our fundraising or information campaigns. We ensure that these service providers respect the necessary protection measures to process your data securely and correctly and that they respect their obligations under the applicable legislation.

Your data are also only communicated to third parties when that is strictly necessary to process your donation and/or the fiscal implications of the donation (such as banks, or the tax authorities in order to obtain tax certificates), or when we are legally bound to do so.

If your personal data are processed in our database, under our responsibility, you can consult it or have it corrected. You can also have it removed; in this case we retain only the essential data so we can note that you no longer wish to be contacted. You can also oppose processing or request that it be limited. Within the legal conditions, you can also ask to receive your data in a structured, accessible, and machine-legible form.

You can exercise your rights by sending a letter, together with a copy of your identity card or other document establishing your identity, or by sending an email to the aforementioned email address. You are also entitled to submit a complaint concerning the processing of your data, to be addressed by letter to the Belgian Data Protection Authority with its offices at B-1000 Brussels, Drukpersstraat 35, or by email at contact@apd-gba.be.

If we contact you as a potential donor and you do not make a donation, your data are not subject to any further processing by us. If you have made a donation, we will process your data further for the purposes of our fundraising. We retain these data for up to 15 years following the most recent donation or following the moment when you actively expressed an interest in our organisation in another way (or longer if legally obliged to do so under tax legislation).

We will of course no longer use your data if you inform us that you object to it. Data concerning tax certificates shall be retained for at least as long as legally required.

We obtained your contact details because:

• you made a donation to our organisation in the past and were therefore included in our records; or
• you indicated in some way that you wanted to be contacted by us (by filling out a form on our website or at an event, for example); or
• we rented them from a partner specialising in legally obtained addresses and contact data, for the purposes of presenting our mission. Damien Foundation includes you in its data file only after you make a donation or make a purchase as a new donor or partner. Information about this third party can be requested via geven@damienfoundation.be.

Although it sometimes receives requests to do so, Damien Foundation makes it a point of honour not to hire out data on its donors or to exchange it with or sell it to any other organisation. This is to ensure the credibility of the organisation and to guarantee trust.